GovernApp Security and Privacy Statement

At Carlton Rossiter Pty Ltd (ABN 32 617 116 677) (“Carlton Rossiter”, “we”, “our”), we are committed to ensuring the security and privacy of your data. This Security and Privacy Statement outlines our practices and measures to protect your information while using the GovernApp Service (the Service).

Data Security

Encryption:

All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols to ensure the confidentiality and integrity of your information.

Access Controls:

Access to your data within our SAAS application is restricted to authorised personnel only. We employ robust access controls, authentication mechanisms, and role-based permissions to limit and monitor access.

Data Storage:

Your data is stored in secure, Australian-based data centres with physical and environmental controls to prevent unauthorised access.

Backup and Recovery:

Regular data backups are performed to prevent data loss. In the event of a system failure, we have established procedures for prompt data recovery.

Privacy

Data Collection:

We only collect the necessary information required for the functionality of our Service. Data collected is only used in provision of the Service and is not shared with third parties except where required by law or to third-party integrated systems (see below).

Third-Party Integrations:

If our SAAS application integrates with third-party services, your data may be shared as necessary for the proper functioning of those services. We will always seek your explicit consent before initiating such integrations.

User Consent:

By using our SAAS application, you consent to the collection, processing, and storage of your data as described in this Security and Privacy Statement.

Data Ownership:

You retain ownership of your data. We do not sell, rent, or lease your data to third parties. Your data is used solely for the purpose of providing you with the Service.

Data Deletion:

You can request the deletion of your data from our systems at any time. Upon termination of your account, we will securely delete your data in accordance with our data retention policies. Note, there may be a service fee associated with such requests until this functionality is automated in the Service.

Compliance and Certification:

Our SAAS application complies with relevant data protection laws and regulations. We may undergo periodic security audits and assessments to ensure ongoing compliance. Additionally, we are committed to promptly addressing any reported security vulnerabilities.

Contact Information:

If you have any questions or concerns regarding the security and privacy of our SAAS application, please contact our Data Protection Officer at dpo@governapp.com.au. By using our SAAS application, you acknowledge that you have read, understood, and agree to the terms outlined in this Security and Privacy Statement. We may update this statement periodically, and any changes will be communicated to you through our platform or other means.